FAQ

Q1. Where do you deliver?
A1. Currently, we only provide shipping within Pakistan.

 

Q2. Do you charge a delivery fee?
A2. No, we do not charge any delivery fees. All deliveries are free of charge.

 

Q3. How can I place an order?
A3. You can place an order directly through our store. Simply browse our collection, add your desired items to the cart, and follow the checkout process.

 

4. What is the delivery time for my order?
A4. Once your order is confirmed, it usually takes 3 to 5 business days for delivery within Pakistan, depending on your location.

 

Q5. How can I stay updated on new products and deals?
A5. Follow us on our social media platforms for the latest updates!

Instagram: @coolfans.site

Facebook: @coolfans.site

 

Q6. What is your return and refund policy?
A6. We offer returns and refunds under specific conditions:

(1) If you receive a defective or damaged product, please contact us within 7 days of receiving your order.

(2) Items must be returned in their original condition and packaging.

(3) Refunds will be processed once the returned product is received and inspected.

For further assistance, please feel free to reach out to our customer support team.

 

Q7. Do you offer customer support?
A7. Yes, we offer customer support to assist you with any questions or concerns you may have. You can reach us through our social media pages or by emailing us at [your contact email].